BLANK MERCHANDISE 
All items shown in the catalog are available in blank form. Contact customer service for blank price information.

CANCELLATION 
Cancelled orders will be charged according to cost incurred at date of cancellation, including art, screen and merchandise charges including a 15% restocking charge.
Completed orders cannot be cancelled. All cancellations must be confirmed in writing. Faxes are acceptable.

CATALOGS 
Catalogs are furnishes at no charge up to three (3) each. After 3 they are available at $3.00 each and we need your shipper account to ship the catalogs.

CHANGES 
All changes MUST be in writing. E-mails and Faxes are acceptable. Screen Printing copy changes within a purchase order are considered separate orders and require new screen charges $50.00(V) per color or depending on items.

COST OF PRINTING 
All prices include one color imprint, one location unless noted otherwise. For each additional imprint color or imprint position see extra imprinting charges. Art and screens are extra. Please see each item detail.

DROP SHIPMENTS 
Orders requiring shipment to more than one location will be charged $5(Z) per location.

Charges will apply when special boxes or extra boxes for packaging need to be purchased

LESS THAN MINIMUM 
Minimums are stated in the catalog description for each item. If less than minimum is purchased, there will be a 15-20% additional charge of total order. (Please see our product list for up-charge standard)

MATERIAL SUBSTITUTIONS 
Factory resumes the right to substitute materials of equal or greater quality to enable us to fill your order as soon as possible, unless otherwise specified at the time of order.

OVERRUNS AND UNDERRUNS 
We only ship exact quantity. No over or underruns.
Overseas job may overruns to fit the carton to full load.

PRICINGS AND OUR CONTACT INFORMATION 
ASI & PPAI members: please sign up for our website to start viewing our pricings and contact information. Go to Home page, click "Sign Up" on the left panel.

All other viewers: Please call ASI/PPAI for our distributors contact information. Our distributors will provide the best service to drop ship and supply imprinted or blank items. Please see contact below:

WWW. ASICENTRAL.COM
Toll Free: 1-800-326-7378
E-mail: info@asicentral.com

WWW.PPAI.COM
Toll Free: 1-888-492-6891
E-mail: membership@ppa.org

QUALITY 
Due to uncontrollable circumstances, variances in color, shade, texture, size and construction of finished goods cannot be guaranteed. Colors are not guaranteed to be colorfast. We reserve the right to change, correct, and improve goods without prior notice. No adjustments or claims will be processed regarding these variances.

QUANTITY PRICING 
To qualify for quantity discount prices, the entire order must be printed with the same design and shipped at one time. Tops and bottoms will be treated as two separate orders even if imprints are the same on both. For orders totaling more than 2500 pieces each item, contact Thomas for individual quotations.

RANDOM SAMPLES 
Random/Blank samples need to be Emailed or faxed to us with your shipper account #, method of shipping. All samples are charged at first column. For stationery - total charge exceeding $5 will be billed for the extra. For sports line - All items will be charged. Unless term is established for billing, all samples need to be pre-paid before we ship. Sample cut-off time: 2:00pm Pacific Coast Time.

Janco does not ship any sample order via US Postal Service.

RETURN POLICY 
1.Merchandise cannot be returned unless you obtained a Return Authorization Number.
from the factory

2.The factory must be notified within 10 days from receipt of shipment of any damaged or shortage of goods.

3. Imprinted items are not returnable. Credit will be issued only when authorized by factory.

4. Blank items can be returned with a 20% restocking fee + shipping.

5. ALL RETURNS and Exchanges must be made in 30 days after order shipped.

RUSH ORDERS 
Please check availability with factory before placing any rush order. An additional 15-30% Rush Charge of the order value will apply depending on condition of order. All orders that require delivery within 8 working days will be considered rush orders. Customer must overnight order to factory and authorize Next Day Freight. Rush orders are accepted only if production schedule allows and stock is available. Manufacturer is not responsible for freight charges incurred on Rush Orders.

SHIPPING 
UPS Ground unless otherwise specified. FOB La Puente, California.

UPS 3 day select (Orange), UPS 2nd Day (Blue).
UPS Overnight (RED).

FedEx Priority Overnight, Standard Overnight, and Express Saver are also available.

Janco is not responsible for the delay of any freight carrier or for freight damages. Damages must be reported immediately to the freight carrier.

TERMS 
All new customers need to pre-pay full for their first 3 orders. Visa, MasterCard, Discover, and company check are accepted.

After the 3rd order customers can fax in credit reference for credit terms.